LW88 takes the privacy and security of every member's personal data seriously. This Privacy Policy clearly outlines the types of information we collect, how it is used, stored, and protected – in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We believe transparency is the foundation of trust.
Six layers of privacy protection that LW88 implements to keep every member's personal information secure
All data transmitted between your device and LW88's servers is protected by 256-bit SSL encryption – the same industry-leading security standard used by Malaysia's top banking institutions. Your information cannot be intercepted by any third party.
The LW88 Privacy Policy is developed and continuously updated in compliance with Malaysia's Personal Data Protection Act 2010. All data collection, storage, and usage processes adhere to applicable Malaysian legal requirements.
LW88 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data belongs to you – we only use it to deliver a better LW88 experience.
LW88 members' personal data is stored on strictly controlled servers with restricted access. Only authorised staff who require the data for operational purposes are permitted access. All access attempts are logged and reviewed regularly by our security team.
You have the full right to access, correct, amend, or request deletion of your personal data held by LW88 at any time. Contact our customer support team and your request will be processed within 14 business days.
LW88 uses cookies solely to enhance your browsing experience and not to track your personal activity outside our platform. You can manage your cookie settings through your browser at any time without affecting the core functionality of the LW88 platform.
This Privacy Policy is published by LW88 ("we", "LW88", "the Company") and applies to all users and members who access or use the LW88 online betting platform available on our official website. We recognise that privacy is a fundamental right of every individual and are committed to ensuring your personal information is handled with full responsibility and transparency.
By registering an LW88 account or using any of our services, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any provision herein, please discontinue your use of the LW88 platform.
Important Note: This Privacy Policy should be read together with LW88 Terms & Conditions. Both documents together form the complete agreement between you and LW88 regarding your use of the platform and the handling of your personal data.
LW88 collects various types of personal information necessary to deliver secure, quality services and meet legal compliance requirements. The following are the main categories of information we collect:
Personal Identification Information:
Financial Information:
Technical & Usage Information:
Data Minimisation Principle: LW88 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, medical records, or your political views.
LW88 collects your personal information through a variety of transparent and legitimate channels:
LW88 uses the personal information collected solely for the following purposes:
| Purpose of Use | Legal Basis |
|---|---|
| Creating and managing your LW88 member account | Contract performance |
| Processing deposits and withdrawals (MYR) | Contract performance |
| KYC identity verification and fraud prevention | Legal obligation |
| Delivering bonuses, promotions, and personalised offers | Legitimate interest / Consent |
| Analysis of gameplay behaviour for platform improvement | Legitimate interest |
| Service communications and important notifications | Contract performance |
| Anti-money laundering (AML) compliance | Legal obligation |
| Responsible gaming support | Public interest / Legitimate |
LW88 will not use your personal data for any purpose beyond those listed above without obtaining your consent first.
LW88 adheres to strict confidentiality principles. We do not sell or disclose members' personal information to third parties for marketing purposes without your consent. However, in certain situations, we may need to share your data with:
Our Guarantee: Every third party that receives LW88 member data is required to sign a strict data protection agreement and uphold security standards equal to or higher than those of LW88. We do not share data with companies outside Malaysia without equivalent safeguards in place.
LW88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or unintended disclosure:
Members' personal data is retained for as long as necessary to fulfil the purpose of collection or as required by Malaysian law. Financial transaction records are kept for a minimum of 7 years in accordance with applicable anti-money laundering legislation.
The LW88 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform runs smoothly. The following are the types of cookies we use:
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain functions of the LW88 platform.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by LW88:
To exercise any of the above rights, please contact the LW88 privacy team by email at support@lw88.my or via Live Chat. We will process your request within 14 business days.
The LW88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store any personal information from anyone under the age of 18.
Should we discover that personal data of a child under the age of 18 has been collected without proper age verification, we will take immediate action to delete that information and close the account in question. Parents or guardians who find that their child has registered an LW88 account should contact us immediately at support@lw88.my.
The LW88 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the LW88 platform and does not cover the privacy practices of any third-party websites you may visit through those links.
LW88 is not responsible for the content or privacy practices of any third-party websites. We encourage you to read the privacy policy of every website you visit before providing any personal information.
LW88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operational practices, new legal requirements, or data protection improvements. Members will be notified of any material changes through:
The date this Privacy Policy was last updated is always shown at the top of this document. Continued use of the LW88 platform after any amendment is published constitutes your acceptance of the latest version of this Privacy Policy.
Our Recommendation: Review this Privacy Policy once every three months to stay informed on how LW88 handles your personal data. Any questions can be directed to our privacy team at any time.
If you have any questions, concerns, or requests relating to this Privacy Policy or LW88's handling of your personal data, please reach out to us through the following channels:
Our privacy team is Bahasa Malaysia-proficient and ready to help you understand your rights and address any privacy concerns quickly and professionally. We are committed to responding within 3 business days for every privacy enquiry received.